By Nic Price on 4 March 2005 — 1 min read

Great idea: This is broken

“A project to make businesses more aware of their customer experience, and how to fix it.”

Amongst the hundreds of posts is a picture of a “Restroom” sign in Seattle with an arrow pointing to the sky

Courtesy of Mark Hurst in New York who’s behind

Posted in: Uncategorised

Leave a comment

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

%d bloggers like this: