Content connections

How does a piece of content relate to other content? Learning, conversations, people, places, events, news, policy and procedure… Not an exhaustive list, and deliberately format-agnostic, but a helpful start when planning and thinking about web and intranet content. Let there be no cul-de-sacs.

Traffic lights and inclusive design

Why are there three separate lights in the standard traffic light setup? Why are they vertically arranged? In a nutshell: don’t rely on colour alone to convey meaning in your information design.

Talking of tabs

Make someone’s day! Tell them they can use the Tab key on their keyboard to move through a web-page. To those who already know, it seems obvious, taken for granted. But if you’ve ever watched people filling out boxes on forms on banking websites or when setting up an account on a website using the […]

Quick user research tip: Open All in Tabs

We’ve been running some design research sessions which involve several scenarios, each of which uses a slightly different design version for a website. Each scenario has its own starting page, each of which we put in a different tab in Firefox. This means setting up all the tabs and start pages for each research session. […]

Bonus-centred design

We’ve all seen it. The dreaded “Skip Intro”. The picture of the boss on the homepage obscuring any useful content or functionality. I was just discussing this with a friend and came up with a new name for an old problem “Bonus-centred design” Here’s how it works: Take direct orders from the boss. Do not […]

Britain’s online newspapers accessibility scores – should do better

Today Martin Belam publishes the scores from his excellent series of articles looking at the accessibility of the UK’s main national newspaper websites. The Times came out on top, even though it makes no use of an on-screen text-resizing widget, nor of accesskeys as shortcuts for keyboard users. Overall my conclusion has to be that […]

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