Reading time: 3 minutesReading the e-Consultancy interview with Lou Rosenfeld on the importance of site search analytics, I was reminded of when I was product manager of intranet (or enterprise) search at the BBC. It was back in 2002. People complained that search was broken, but we had neither quantitative nor qualitative data to analyse. After consulting with […]
Reading time: 1 minuteSarah, Andy and I picked up the Best Intranet Award for Best Content, awarded to the BBC for it’s intranet Gateway which we all work on. Pictured with Paul Miller, Chairman of the Intranet Benchmarking Forum.