Enterprising times – a case for search best bets

Reading time: 3 minutesReading the e-Consultancy interview with Lou Rosenfeld on the importance of site search analytics, I was reminded of when I was product manager of intranet (or enterprise) search at the BBC. It was back in 2002. People complained that search was broken, but we had neither quantitative nor qualitative data to analyse. After consulting with […]

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