Content connections

How does a piece of content relate to other content? Learning, conversations, people, places, events, news, policy and procedure… Not an exhaustive list, and deliberately format-agnostic, but a helpful start when planning and thinking about web and intranet content. Let there be no cul-de-sacs.

Find, Understand, Share, Extend

Today is World Usability Day. The theme this year is communication. I’ve chosen to write about something which I find helps teams I work with communicate and explore what we design and put on the web. Back in 2005, Yahoo! Search announced a “vision statement”. Enable people to find, use, share and expand all human knowledge. Somewhat ambitious, sure. A little […]

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