Intranet personalisation: good or bad?

If you have web apps like travel booking systems or services like discussion forums running on your intranet you already have personalisation. Whether it’s any good is down to how well it’s designed and presented and how it feels to use. For company intranet homepages I don’t think there’s any question that personalisation will become […]

Count your opinions

Count your opinions Originally uploaded by Beatnic. So I thought I’d add my input to the survey being run by London Underground on personal safety at Elephant & Castle tube station. Unfortunately I didn’t understand how to use this “Opinionmeter” until I’d already started using it – at which point I had already mistakenly answered […]

IT Conversations

Don’t be put off by the name! If you’re interested in anything vaguely related to technology there’s something to listen to here. I finally started catching up with some of my blog, news and podcast subscriptions recently and that coincided well with the arrival of my Nokia N95. Some podcast stuff I’ve been listening to […]

Your site may never get a second chance to make a first impression

It’s an aura thing. Internet users make up their minds about the quality of a website in the blink of an eye, a study shows. Researchers [from Carleton University in Ottawa, Canada] found that the brain makes decisions in just a twentieth of a second of viewing a webpage. They were surprised as they believed […]

WYSIWYG is dead, long live WYGIWYS

Macintosh-style interaction design has reached its limits. A new paradigm, called results-oriented UI, might well be the way to empower users in the future. In his latest alertbox, Jakob Nielsen explains how the concept of what-you-see-is-what-you-get (WYSIWYG) is no longer useful or valid and is evolving into what-you-get-is-what-you-see (WYGIWYS) or “results-oriented UI [user interface].” He […]

Google map pins – joining the dots

Several times recently I’ve been describing walks and runs to people and thought wouldn’t it be great to be able to plot them out on the amazing Google maps service. It already does a great job with routes from A to B (say East Dulwich to Marylebone High Street – my current daily bicycle commute). […]

What next? Missing a trick with online transactions

After completing online transactions I often find myself in a cul-de-sac. There are some notable exceptions, but most sites I’ve used are missing a trick. Often the only options are to return to a previous page or close the window housing the application. This has always struck me as an ideal moment to let me […]

You are here

Yes, but how did I get here? Yesterday I went to the Design Museum in London with some friends from work to see the design of information exhibition “YOU ARE HERE” (now in its last week). It was full of amazing examples of how we convey complex information through models, signs and symbols, including navigation […]

Good to pub

Adaptonyms (also known as textonyms and cellodromes) are words that can be typed with the same sequence of keys on a cell phone using predictive text. For example the sequence “2-3-3” can produce “bed”, “add”, or “bee”. Source: Wikipedia Yesterday I texted a friend to let him know we’d “good to pub”. What I meant […]

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