Archives for “User experience”

Here are the findings from usability "guru" Jakob Nielsen's report on Social Networking on Intranets... Underground efforts yield big results. Companies are turning a blind eye ...


Reading the e-Consultancy interview with Lou Rosenfeld on the importance of site search analytics, I was reminded of when I was product manager of intranet ...


Bonus-centred design

We've all seen it. The dreaded "Skip Intro". The picture of the boss on the homepage obscuring any useful content or functionality. I was just discussing this with ...


I've had my Nokia N95 phone since June. I'm pretty pleased with it. It's good for looking at websites, the camera is great despite the ...


I was having coffee with a friend today who does work with people in countries where internet speeds are down at dial-up rates of 28.8kbps ...


Farcebook

Facebook seems to be becoming a necessary evil. I've never felt particularly comfortable about it, but I do have an account and I do use it ...


Count your opinions

Count your opinions Originally uploaded by Beatnic. So I thought I'd add my input to the survey being run by ...


IT Conversations

Don't be put off by the name! If you're interested in anything vaguely related to technology there's something to listen to here. I finally started catching up ...


Intranet vibes

I've said it before and I'll say it again... Netvibes is quite simply everything an intranet (homepage) needs to be. As well as being a great ...


Every now and then I read something that seems to coincide with my life so perfectly I imagine there must be an Amélie-like character ...


Fast ticket?

The nutshell: buying rail tickets online still isn't very joined up. TTL: "Thank you for calling thetrainline.com how can I help?" Me: "Hello, I accidentally managed to ...


Just read this brilliant and incredibly timely (for me anyway!) post from the always passionate Kathy Sierra. To avoid the Zone of Mediocrity, you must suspend ...


Apparently junk mail subsidises the cost of sending a bona fide letter, the price we have to pay, like Google Ads for snail mail (though ...


My train left early

My train to Leeds left five minutes early from Long Preston station a couple of weeks ago. I was lucky, I turned up ten minutes early, ...


It's an aura thing. Internet users make up their minds about the quality of a website in the blink of an eye, a study shows. Researchers [from ...


When is a photo not a photo?

When it's of an illustration according to Flickr. Monkstyle.net who's been posting illustrations to Flickr says: I noticed a while ago that when I searched for photos ...


If there are showstoppers ask them upfront! Don't let me spend 10 minutes filling in personal details about myself and my other half only to be ...


Hello I received a letter and voucher 'wooing' me back to [Insert company name]. Decided to have a go and the following happened: 1. Tried to key ...


Dodgy information design

Here's something to mark World Usability Day. Boots does a thing called Meal Deal which means for a fixed price you can get a sandwich, drink ...


Macintosh-style interaction design has reached its limits. A new paradigm, called results-oriented UI, might well be the way to empower users in the future. In his ...


Work-life blur

3 things that cross over between my work and my life: A desire to understand how things work. (What goes on under the bonnet? What do ...


After completing online transactions I often find myself in a cul-de-sac. There are some notable exceptions, but most sites I've used are missing a trick. Often ...


You are here

Yes, but how did I get here? Yesterday I went to the Design Museum in London with some friends from work to see the design of ...


Good to pub

Adaptonyms (also known as textonyms and cellodromes) are words that can be typed with the same sequence of keys on a cell phone using predictive ...


Change the world for a fiver

This week a hugely important UN-backed report, the Millennium Ecosystem Assessment was published about how rapidly we're destroying our planet. It's four main findings are: Humans have ...