Posts tagged enterprise

6th June 2007

Social media usage in the “enterprise” - some numbers

I get asked regularly - particularly by colleagues in the intranet/enterprise portal management world - how many people use the discussion forum, wikis and blogs which live on Gateway, the BBC’s intranet, which I manage.

Below are some snapshot numbers I pulled together in May.

To give some context, the monthly reach for Gateway is roughly 30,000 people.

In themselves they don’t tell a story. For some narrative we need to look at our trend data and qualitative research.

talk.gateway (discussion forum)

23,204 members have posted a total of 31,951 replies within 6,736 topics in 102 visible forums.

496 “Thanks” in the last 6 months

Gateway wiki usage

Number of wikis 491
Registered users 5182
Number of pages 115203
Pages updated daily (average) 199

Examples: Future Media & Technology Projects overview, BBC Monitoring
staff map, Global News Division “Big Stories”

Blog usage numbers were unavailable, but they continue to thrive.

These tools were started by Euan and John in Digilab - they’re now looked after and developed by my team on behalf of our colleagues.

28th February 2006

Intranet content management remixed

Ever since I saw them and started using them I could see that if we had Delicious, Technorati and Bloglines on our intranet it would change the way we work and our perception of what an intranet is.

It’s something I’ve been presenting on at events recently to fellow intranet professionals.

There are so many reasons why this is important and exciting. Here are three:

  • it takes the intranet to the next level and beyond the “firewall” - covering the web, the stuff you can see through your browser (whether it’s hosted internally or externally)
  • teams, projects, communities of interest, communities of practice have new ways to share information, including bookmarks
  • potentially fascinating (and useful) insight available from the tag-clouds that start to appear, an organic topology of interests and a real-time overview of what an organisation is thinking and maybe even which way it’s going

Thanks to Chris Tubb for sending me a link to this article by David Millen, Jonathan Feinberg, and Bernard Kerr of IBM about the excellent sounding stuff they’ve been up to in this field.