Your site may never get a second chance to make a first impression

By Nic Price on 16 January 2006 — 1 min read

It’s an aura thing.

Internet users make up their minds about the quality of a website in the blink of an eye, a study shows.

Researchers [from Carleton University in Ottawa, Canada] found that the brain makes decisions in just a twentieth of a second of viewing a webpage.

They were surprised as they believed it would take at least 10 times longer to form an opinion.

[…]

The researchers also believe that these quickly-formed first impressions last because of what is known to psychologists as the “halo effect”.

If people believe a website looks good, then this positive quality will spread to other areas, such as the website’s content.

Since people like to be right, they will continue to use the website that made a good first impression, as this will further confirm that their initial decision was a good one.

Full article on BBC News.

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